How To Quickly Respond, Send Automated Replies To Customers And Win

How To Use Automated responses and Win Customers


Hey, Zack here from Marketing Beaver. Let’s talk about the quick response, automated replies option inside the Marketing Beaver app.

Let’s use an example. Let’s say that you have a leaky pipe in your house and maybe you’ve called some plumbers near you, right? You go to Google and you type in plumbers near you. Then Google gives you an entire list of plumbers to call. Right?

So then you start calling down that list until someone answers. You start with plumber, number one, plumber number two, and you’re just working your way down that list until someone answers. Now this happens everyday for all kinds of businesses. So that’s where the quick response in the Marketing Beaver app comes in handy for winning leads.

What happens is, you miss that phone call and immediately, the Marketing Beaver app sends out a text message. That message says, “Hey, sorry, I missed your call. How can I help?” or we can customize it to say whatever fits your needs. But let’s say we reply happy to help with something along those lines. Then it starts a conversation with that lead and now they’re texting you about the leaky pipe and you’re learning all about it. 

You can see all of that interaction in the Conversations tab inside the Marketing Beaver app, and then you don’t lose that lead. You would have lost them forever because they’re just working their way down plumber numbers four and five. At no point are they thinking, let me call plumber number one again, and see if they’re available now. With a quick text message, you can pull them back in and win a new customer quickly. This is just another great option inside of the Marketing Beaver app.

Let us know if this is something you would like turned on. 

Also take a moment today and think about what other ways you could automate conversations like this to prevent a customer from moving down the list of competitors. So someone is taking care of your business after hours. And of course, we can help you here at Marketing Beaver just let us know and thank you so much for watching and I’ll talk to you soon.


For more flexibility, get the free mobile app!  The Marketing Beaver app is a powerful tool you won’t want your business to be without.


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